For e-commerce product photography projects, we always provide an accurate quote before booking which includes all costs associated with the project. The only instances where a project cost will change after quoting is if the specification of the project changes (client requests additional images, a lower number of products are delivered to us, a higher level of service is required etc). We will always endeavour to communicate any changes to the project cost with the client as we move through the project, allowing an opportunity to adjust budgets or purchase orders.
The quote we provide for e-commerce product photography should, if completed correctly, reflect the quote received through our pricing slider. The only addition to this will be the handling fee for sending products back to the client after the shoot. The standard for this is £20 + VAT, which covers boxing up and returning insured via DPD. We may apply a higher handling fee for large volume projects or very high value items that need special insurance.
For creative product photography or any projects conducted outside of our studio, there are a few additional costs which could be associated with the project. We charge mileage at the standard rate of £0.45pm from our studio address (GU35 0FX), and we also charge travel time for any journeys over a 2 hour round trip from the same address. This travel time is tied with the hourly rate assigned for the project and charged at half the rate.
We have a selection of props and surfaces in our studio already which we can and do use on multiple projects. However, any specific props, colours or perishable items (such as flowers/fruits etc) will need to be sourced specifically for the project and the cost forwarded to you. We won’t surprise you with a bill for these, instead allocating a proposed prop and material budget ahead of time for us to work within.
We always look to include as many known costs or expenses during the quoting stage of a project. Any unknown costs, such as miscellaneous expenses or mileage where there isn’t a fixed location, will be outlined during the quoting stage but without a firm figure attached. Same again with props and materials required for a shoot in our studio. We can provide a rough estimate of the cost and then put the actual and final figure on the final invoice. Alternatively, we sometimes apply a fixed cost during the quoting stage and then we work within that.